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Business Transformation by Adapting Multi-Sourcing Governance and Output-Based Pricing Model: A Transparent Metrics Oriented IT Program Management Approach

Sushil Yadav Project Manager Capgemini

In today’s dynamic business world, the client’s expectations are more from their IT Services vendors than just providing technical support to business. The client’s want IT vendors to understand their vision and share with them the risk-reward in their business growth or, business transformation.This paper recommends that

	Clients going for business transformation can adopt “Multi-Sourcing” vendor management model with output based pricing contracts.
	Use of OLA is best way to govern multiple vendors involved in “Multi-Sourcing” arrangement.
	Various metrics can be calculated to measure the performance of program management style where “Multi-Sourcing” and “Output based pricing” are used in conjunction in IT services contracts for better governance and more value for money.

Sushil Yadav, a PMP, has extensive experience on project, delivery, test program management and domain consulting specializing in Capital Market domain. He has earlier worked as Lead Business Analyst with Fortune 500 product companies developing securities transactions processing systems.

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